Shipping Policy

Not Just Carpet

Address:
3020 SW 30th Ave,
Hallandale, FL 33009

Phone:
954-454-6993

Shipping Policy
1. Processing Time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to unforeseen circumstances. We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

3. Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes:
Not Just Carpet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages:
Not Just Carpet is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

For more information, please contact us at 954-454-6993.