Terms of Services
Effective Date: 02/22/2023
Last Updated: 04/18/2025
Welcome to Not Just Carpet. These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.notjustcarpet.com and all related online or digital services (the “Website”), as well as the purchase and delivery of flooring, bathroom, kitchen products and related installation services (collectively, the “Services”). By using our Website or engaging with any part of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Website.
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1. Eligibility and Access. Our Website and Services are only available to users who are 18 years of age or older and located in the United States. If you are accessing the Website from outside of the U.S., you do so at your own risk and are responsible for compliance with applicable local laws.
2. Privacy and Data Use. By using our Website or Services, you agree to our data practices as outlined in our Privacy Policy, including our collection, use, and sharing of your personal information. You may review our Privacy Policy at https://www.notjustcarpet.com/privacy.
3. Service Scope. We specialize in the sale, delivery, and installation of flooring products (including hardwood, laminate, carpet, and vinyl), as well as bathroom and kitchen fixtures such as vanities, tiles, sinks, bathtubs, and associated services. Availability of specific products and installation services may vary by location and timing.
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4. Restrictions on Use. You may use the Website for lawful purposes only. You agree not to:
- Interfere with the operation of the Website or any other user’s enjoyment of it.
- Use any robot, crawler, or scraping technology without our permission.
- Upload or transmit malicious code or software.
- Misrepresent your identity or affiliation.
5. Shipping Policy.
- Processing Time: Orders are typically processed within 2-3 business days, excluding weekends and holidays. Delays may occur during peak seasons or due to external shipping disruptions.
- Shipping & Delivery: Shipping costs are calculated at checkout. We currently ship to all U.S. states, territories, and APO/FPO/DPO addresses.
- Order Tracking: Customers will receive a tracking number via email within 24 hours of shipping.
- Taxes & Duties: Customers are responsible for any applicable sales tax, customs duties, or tariffs.
- Damages: Not Just Carpet is not liable for damages incurred during shipment. Please contact the carrier directly to file a claim and retain all original packaging.
6. Electronic Communications. By providing your contact information, you consent to receive communications from us via email, SMS, or phone, including promotional offers and updates. You may opt out at any time by following the unsubscribe link in any message or contacting us.
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7. Intellectual Property. All content, trademarks, service marks, and design elements on the Website are owned or licensed by Not Just Carpet. No license or right is granted to you by implication, estoppel, or otherwise, to use any trademark without our written permission.
8. Disclaimer of Warranties. All Website content and Services are provided “as is” and “as available.” Not Just Carpet disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website will be error-free or uninterrupted. As for the limited warranties of the products we commercialize, it varies from product to product and you'll need to contact our company for further information.
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9. Limitation of Liability. In no event shall Not Just Carpet be liable for indirect, special, incidental, or consequential damages. Our total liability for any claim shall not exceed the greater of $100 or the amount paid directly to us for the specific service or product in question.
10. Indemnification. You agree to indemnify, defend, and hold harmless Not Just Carpet and its affiliates from any claims, damages, losses, or expenses (including attorney’s fees) arising from your use of the Website or violation of these Terms.
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11. Termination. We may suspend or terminate access to the Website or our Services at any time without notice for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users or us.
12. Governing Law and Jurisdiction. These Terms shall be governed by the laws of the State of Florida. Any disputes shall be resolved exclusively in the courts of Miami-Dade County, Florida. Both parties waive the right to a jury trial.
13. Modifications. We reserve the right to modify these Terms at any time. Continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.
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14. Contact Information. For questions or legal inquiries, please contact:
San Rafael LLC d/b/a Not Just Carpet
3020 SW 30th Ave, Hallandale, FL 33009
Phone: (954) 454-6993
Email: info@notjustcarpet.com